Course curriculum

  • 1

    Introduction

    • Disclaimer

    • Purpose of This Course

      FREE PREVIEW
    • Mission Statement

    • What Does A Dental Assistant Do?

    • Job Description Of A Chairside Assistant: 1

    • Job Description Of A Chairside Assistant: 2

    • Job Description Of A Chairside Assistant: 3

      FREE PREVIEW
    • Job Description Of A Chairside Assistant: 4

    • Job description Of A Chairside Assistant: 5

    • Job Description Of A Chairside Assistant: 6

    • Handling Sharps

    • Daily Routine

    • Opening Procedures Checklist

    • Order Your Two Marketing Videos

    • Free Dental Assisting & Dental Hygiene Certification Exam Preparation

  • 2

    Hazard Protection

    • One Hand Scoop Technique

    • Personal Protection

    • Hand washing

    • Contamination Control

    • Biohazard Waste

      FREE PREVIEW
    • Disinfection Of Operatories

    • Operatory Set Up

    • Sterilization Of Instruments

    • Cleaning, Disinfection and Sterilization

    • Cold Sterilization

    • Loading Ultrasonic Cleaner ( Biosonic)

    • How To Use An Autoclave

    • Autoclave Testing

    • Infection Control For Handpiece

    • Keeping Instruments Sterilized

  • 3

    Diagnostics

    • How to Take Bite Wing XRay's

    • How To Take Peri-Apical XRay's

    • How to Take A Panoramic XRay

    • How To Use Intra Oral Camera

  • 4

    Armamentarium

    • Operative Cassette / Instruments

    • Crown & Bridge / Instruments

    • Endodontic Set Up ( Basic)

    • Endodontic Set Up ( Detailed)

    • Surgical Set Up

    • Exam Kit

    • Anaesthesia Set Up

    • Emergency/Specific Set Up

    • Restorative Set Up

    • Crown & Bridge Impression Set Up

    • Crown & Bridge Cementation Set Up

    • Veneer Set Up

    • Extraction/Exo Set Up

    • Surgical Extraction Set Up ( Addition to Basic Set Up)

    • Post Exo/Surgery Instructions

    • Suture Removal Set Up & Procedure

    • Dry Socket Set Up / Procedure

    • Sealants Set Up / Procedure

    • Teeth Whitening Instructions - Tray Method

    • Clinical Acronyms

      FREE PREVIEW
    • Preliminary Impressions ( Denture ) Set Up

    • Secondary Impressions ( Denture) Set Up

    • Denture Bite Registration/Teeth Selection

    • Selecting Denture Teeth

    • Denture Insertion

    • Dental Implants - Room Set Up

    • Dental Implants - Equipment & Supplies

    • Dental Implants- Room Break Down

    • Dental Implants - Post Op Instructions

    • Dental Implants - Suture Removal

    • Handpiece Sterilization

      FREE PREVIEW
    • Handpiece Lubrication

  • 5

    Patient Rapport

    • Seating the Patient

    • The Nervous Patient

    • Medical & Dental History Of Patient

    • Patient Documentation

    • Reinforcing Treatment Plans

    • Filling Routing Slips

    • Filling lab Prescriptions

    • Preparing Lab Cases

    • Packing Lab Cases

  • 6

    Addendums

    • Staying On Time ( Examples)

    • Dental Supply Budget

    • Stocking Operatories

    • Ordering Supplies From Vendors

  • 7

    Dental Software Programs

    • Dentrix

    • Cleardent

    • Eaglesoft

  • 8

    Equipment Maintainence

    • Ultrasonic Cleaner Maintainence

    • Vaccum Pump Maintainence

    • Changing Filters In Water Filtration Unit

    • Maintaining A Compressor

    • Monthly Maintainence

    • Handpiece Repairs

      FREE PREVIEW
    • X-Ray Processor Maintenance

    • Week End Maintainence

  • 9

    Checklists

    • Daily Routine

    • End Of Day

    • Week End

    • Monthly

  • 10

    Chairside Assistant Performance Review

    • Dental Assistant Performance Review

  • 11

    Procedure WiseTray Set-Up's

    • Dental Dam

    • Amalgam Tray Set Up

    • Composite Tray Set Up

    • Crown & Bridge Preparation Tray Set Up

    • Crown & Bridge Cementation Tray Set Up

    • Endodontic Opening Set Up

    • Endodontic Sealing Set Up

    • Dental Hygeine Set Up

    • Prophylaxis Polishing

    • Sealant Set Up

    • Ortho Tooth Seperating Set Up

    • Orthodontic Cementing And Bonding Brackets

    • Orthodontic Tying-In Arch wire

    • Orthodontic Removing Bands & Brackets

    • Universal Surgical Set Up

    • Periodontal Surgical

      FREE PREVIEW
    • Extraction/Impaction Tray Set Up

    • Suture Removal Tray Set Up

  • 12

    Instruments Library

    • Laboratory Coat

    • Nitrile Utility Gloves

    • Examination Gloves

    • Overgloves

    • Protective Glasses

    • Protective Mask

    • Parts Of A Hand Instrument

    • Straight Elevator

    • Luxating Elevator

    • Three Numbered Instrument

    • Four Number Instrument

      FREE PREVIEW
    • Mouth Mirror

    • Orban Explorer

    • Pigtail Explorer

    • Shepherd's Hook

      FREE PREVIEW
    • Cotton Plier

    • Basic Dental Kit

    • Hatchet

    • Enamel Hoe

    • Straight Chisel

    • Wedelstaedt Chisel

    • Binangle Chisel

    • Angle Former

    • Gingival Margin Trimmer - Mesial & Distal

    • Spoon Excavator

    • Anaesthetic Syringe

    • Short Needle

    • Long Needle

    • Anesthetic Cartridge

    • Recapping Device

    • Computer Controlled Local Anesthetic Delivery System

    • Nitrous Oxide & Oxygen Tanks

    • Nitrous Oxide Nose Mask

    • Nitrous Oxide & Oxygen Flowmeter

    • High Volume ( Velocity) Evacuator (HVE) Tip

    • Low Volume Saliva Ejector Tip

    • Dryfield Illuminator

    • Low Volume Mandibular Evacuator

    • High Volume Surgical Evacuation Tip

    • Air Water Syringe With Removable Tip

    • Self Contained Water Unit

    • Dental Delivery System ( Dental Chair)

    • Dental Assistant Delivery System

    • Dental Stools

    • High Speed Handpiece ( Air Turbine)

    • High Speed Handpiece ( Electrical )

    • Slow Speed Motor

    • Straight Handpiece

    • Disposable Prophy Angle Attachment

    • Electric Handpiece Unit

    • Surgical Electrical Handpiece Unit

    • Air Abrasion Unit

    • Air Polisher

    • Handpiece Maintainence System

    • Laser Handpiece Unit

    • Dental Unit

    • Bur

    • Bur Shanks

    • Round Bur

    • Pear Shaped Bur

    • Inverted Cone Bur

    • Straight Fissure Bur- Plain Cut

    • Tapered Fissure Bur- Plain Cut

    • Straight Fissure Bur - Cross Cut

      FREE PREVIEW
    • Tapered Fissure Bur- Cross Cut

    • Finishing Burs

    • Diamond Bur - Flat End Taper

    • Diamond Bur - Flat End Cylinder

    • Diamond Bur- Flame

    • Diamond Bur- Wheel

    • Mandrel - Snap On

    • Mandrel - Screw On

    • Sandpaper Disc With Screw Type/ Snap On Mandrel

    • Composite Disc

    • Rubber Points

    • Laboratory Bur - Acrylic Bur

    • Laboratory Bur - Diamond Disc

    • Magnetic Bur Blocks

    • Dental Dam

    • Dental Dam Punch

    • Dental Dam Template

    • Dental Dam Stamp

    • Dental Dam Forceps

    • Dental Dam Clamp

    • Anterior Clamp

    • Premolar Clamp

    • Universal Clamp- Maxillary

    • Universal Clamp - Mandibular

    • Dental Dam Frame

    • Amalgam Carrier

    • Amalgam Condenser

    • Interproximal Condenser

    • Liner Applicator

    • Burnishers- Football, Ball & Acorn

    • T-Ball Burnisher

    • Beavertail Burnisher

    • Tanner Carver

    • Discoid-Cleoid Carver

    • Hollenback Carver

    • Gold Carving Knife

    • Interproximal Carving Knife

    • Woodson Instrument

    • Tofflemire/Matrix Band Retainer

    • Matrix Bands

    • Sectional Matrix Band System

    • Wooden Wedges

    • Amalgamator

    • Amalgam Well

    • Articulating Paper Holder

    • Composite Placement Instrument

    • Composite Burnisher

    • Micro-Applicator

    • Dispensing Well

    • Curing Light

    • Protective Shield For Curing Light

    • Finishing Strip

    • Gingival Retraction Cord Instrument

    • Crown & Bridge Scissors

    • Contouring Pliers

    • Provisional Crown Removing Forcep

    • Trial Crown Remover

    • Wooden Bite Stick

    • Shade Guide

    • CAD/CAM Machine

    • Facebow

    • Endodontic Explorer

    • Endodontic Spoon Excavator

    • Endodontic Locking Pliers

    • Pulp Tester

    • Barbed Broach

    • Endo K - File

    • Reamer

    • Endo Hedstrom File

    • Endodontic Stopper

    • Endodontic Stand

    • Electronic Apex Locator

    • Gates Glidden Bur/Drill

    • Endodontic Irrigation Syringe

    • Endodontic Paper Points

      FREE PREVIEW
    • Gutta-Percha

    • Lentulo Spiral

    • Gutta Percha Warming Unit

    • Endodontic Spreader

    • Endodontic Plugger

    • Glick Instrument

    • Peso File

    • Micro Retro Amalgam Carrier

    • Universal Curette

    • Langer Universal Curettes

    • Area Specific Curettes - Anterior

    • Area Specific Curettes - Posterior

    • Implant Scaler

    • Straight & Curved Sickle Scaler

    • Micro Mini-Five Area-Specific Curette

    • Ultrasonic Scaling Unit

    • Ultrasonic Scaler instrument Tip

    • Battery Operated Sharpening Device

    • Dry Aids

    • Vacuum Former

    • Scissors - Short Blade

    • Diagnodent

    • Fluoride Trays - Disposable

    • Custom Fitted Bleaching Tray

    • Cari-Vu

    • Orthodontic Elastic Seperators

    • Elastic Seperating pliers

    • Steel Spring Seperators

    • Orthodontic Band With Tubing & Hook

    • Band Pusher

    • Band Seater - Bite Stick

    • Orthodontic Bracket

    • Arch Wire

    • Bracket Placement Card

    • Bracket Placement Card For Damon Self Ligating Brackets

    • Anterior Bracket Placement Pliers

    • Posterior Bracket Placement Pliers

    • Arch Bending Pliers

    • Tweed Forming Pliers

    • Three Prong Pliers

    • Bird Beak Pliers

    • Howe Plier

    • Weingart Pliers

    • Distal End Cutting Plier

    • Orthodontic Hemostat

    • Coon Pliers - Ligature Tying

    • Ligature Ties

    • Ligature Director

    • Ligature/Wire Cutters

    • Lip Retractors

    • Orthodontic Scaler ( Shure)

    • Posterior Band Remover

    • Bracket Remover

    • Adhesive Removing Pliers

    • Mouth Prop

    • Mouth Gag

    • Scalpel Handle With Blades

    • Scalpel Blade Remover

    • Tissue Scissors

    • Tissue Forceps

    • Hemostat

    • Periosteal Elevator

    • Surgical Curette

    • Tongue & Cheek Retractor

    • Needle Holder

    • Suture Needle & Sutures

    • Suture Scissor

    • Periodontal Probes

    • Furcation Probe

    • Hoe - Mesial/Distal and Buccal/Lingual

    • Back Action Hoe

    • Periodontal Knife - Kidney Shaped

    • Periotomes

    • Interdental Knife - Spear Point

    • Interdental File

    • Root Elevators

    • T-Bar Elevators

    • Root -Tip Elevators

    • Root Tip Picks

    • Rongeurs

    • Bone File

    • Surgical Chisel

    • Surgical Mallet

    • Universal Maxillary Forceps No. 10S

    • Universal Mandibular Forceps No. 16 ( Cowhorn )

    • Mandibular Forceps No.17

    • Maxillary Right & Left Forceps No.88R, 88L

    • Maxillary Universal Forceps-Cryer 150

    • Mandibular Universal Forceps-Cryer 151

    • Mandibular Anterior Forceps

    • Maxillary Root Forceps

    • Mandibular Root Forceps

    • Implant System

    • Cassette

    • Implant

    • Color Coding System

    • Parts Box For Sterilization

    • Cassette Wrap

    • Sterilization Pouches

    • Indicator Tape & Dispensing Unit

    • Biological Monitors For Sterilizers

    • Sharps Container

    • Ultrasonic Cleaner

    • Sterilizer - Autoclave

    • Statim G4 Cassette Autoclave

    • Dry Heat Sterilizer

    • Sterilizer - Rapid Heat

    • Flexible Rubber Bowl

    • Flexible Alginate Spatula

    • Disposable Plastic Perforated Tray

    • Metal Perforated Trays

    • Quadrant Impression Trays

    • Triple Tray ( Disposable)

    • Mixing Gun

    • Bite Registration Tray

    • Reversible Hydrocolloid Unit

    • Laboratory Spatula

    • Vibrator For Laboratory

    • Laboratory Knife

    • Model Trimmer

    • Flexible Mixing Spatula

    • Paper Mixing Pads

    • Intra-Oral Film

    • Extra-Oral Dental Film

    • Bite-Wing Tabs

    • Periapical Film Holder:Eezee-Grip

    • Periapical Digital Sensor Holder

    • Film Holders - XCP

    • Lead Aprons

    • Radiation Monitoring Device

    • Dental X Ray Unit

    • Manual Developing Unit

    • Darkroom Safelight

    • Dental Film Rack

    • Automatic Film Processor

    • View Illuminator

    • Film Duplicator

    • Intraoral Sensors For Digital Images

    • Panoramic Unit

    • Cone Beam 3D Imaging System

    • Portable XRay Unit

    • Stethoscope

    • Blood Pressure Monitor

    • Pulse Oximeter

    • Automated External Defibrillator

  • 13

    Preparing For Public Health Audit

  • 14

    Consent Forms

    • Dental Extraction Consent Form

    • Endodontics/RCT Consent Form

    • Crown & Bridge Consent Form

    • Orthodontics Consent Form

    • Composite Restoration Consent Form

    • Scaling & Root Planing Consent Form

    • Periodontal Treatment Consent Form

    • Dental Implants Consent Form

    • Bone Grafting Consent Form

    • Nitous Oxide & Oxygen Conscious Sedation Consent Form

  • 15

    Engaging Paediatric Dental Patients

    • Kids Packing Checklist

    • Tooth Fairy Certificate

    • Kids Complement Cards

    • Camping Scavanger Hunt

    • Secret Agent ID Card

    • FBI Agent ID Card For Kids

      FREE PREVIEW
    • 52 Weeks Money Saving Challenge

    • My Important Book

    • Lunch Box Jokes Notes

    • Road Trip Fun

  • 16

    Scheduling Optimization & Recare

  • 17

    Practice Building

    • Capitalizing On Free Consultations

    • Departments In A Dental Practice - Things To Consider

    • Monitoring Practice By Departments

    • Monitoring Business Department

    • Monitoring Clinical Departments

    • Demands Of Clinical Efficiency

    • Calculation Of Break Even Point

    • Practice Budgeting

    • Chart Of Income & Expenses

    • Sample Profit & Loss Statement

    • Must Know Data

    • Calculating Annual/Daily Collection Goals

    • Reporting Daily Activities

    • Monthly Practice Monitor

    • Billing & Collection Procedures

    • Sample Collection Letters

    • Lost Revenue With Every Lost Patient

  • 18

    Staff Administration

    • A Successful Team

    • Morning Huddle Agenda

    • Business Co-ordinator Responsibilities

    • Clinical Co-ordinator Responsibilities

    • Business Administration Review

    • Performance Appraisal Instructions

    • Total Compensation Statement

    • Delegation – A Management Tool In Dental Practice

    • Staff Member Developement Guidelines

    • Staff Survey Template

    • Staff Feedback Template

    • Preferred Terminology For A Dental Office

    • A Game For Staff: Spelling Bee

    • A Form To Know Your Team Better

  • 19

    Staff Hiring & Training

    • Advertising For Dental Staff

    • Employment Application

    • Questions To Be Avoided In An Interview

    • Screening Prospective Staff

    • Interview Questions

    • Questions For Applicant's References

    • Sample Rejection Letter

    • New Team Member Orientation Checklist

    • Business Team Member Training Schedule

    • Clinical Team Members Training Schedule

    • Roving Dental Assistant

    • Interview Questions For Practice Administrator

    • Dental Health Educator

  • 20

    Start Ups & Associateship

    • Things An Associate Should Know Before Joining

    • Miscellaneous Points In Associateship

    • The Right Associate

    • Associateship Agreement

      FREE PREVIEW
    • Avoid Conflicts In Accounts Receivable

    • Timetable for Starting a Practice

  • 21

    Marketing

    • Internal Marketing

    • External Marketing Assessment

    • Marketing Ideas

    • Follow Up With Contacts

    • Marketing Calender

    • New Patient Survey

    • Parent Of A Patient Survey

    • Welcome Letter For A New Patient

    • Thank You Letter To A Current Patient For Referral

    • Cover Letter Sent with Referral Slips

    • Letter To Colleagues

  • 22

    Dental Administration Training

    • Responsibilities Of A Dental Receptionist

    • Opening & Closing

    • Review Office For Professional Appearance

    • Answer Phones Professionally

    • Check Schedule For Accuracy

    • Review Supplies & Place Orders

    • Maintaining Petty Cash

    • HIPAA Regulations

    • Patient Education Materials

    • Check Ins & Information Updates

    • Recall & Inactive Patient Management

    • Handling Patient Complaints

      FREE PREVIEW
    • Explaining Office Policies

    • Confirming Appointments

    • Scheduling Effectively

    • Filling In Cancellations & No Shows

    • Collecting Payments

    • Book Follow Up Appointments

    • Present Financial Plans & Options

    • Assisting Chairside

    • Record Insurance Information

    • Ensure Safety Of Records

    • Accurately File Information

    • Arrange Charts & Radiographs

    • Track Cases & Referrals

    • Update Insurance Information

    • Pre-Determination Of Benefits

    • Preparing Claim Forms

    • Supporting Documentation For Claim Forms

    • Submitting Claim Forms

    • Assist In Problems With Payments

    • Inventory Monitoring & Ordering

    • Monitoring Office Equipment

    • Participating In Meetings

    • Perform Tasks As Assigned

    • Enter Financial Activity

    • Maintaining Accounts Receivable

    • Preparing Bank Deposits

    • Preparing Statements

    • Follow Up Claims

    • Follow Up Delinquent Accounts

    • Arrange Payment Schedules

    • Prepare & Mail Billing Statements

    • Prepare & Mail Overdue Account Letters

    • Call Patients With Overdue Accounts

    • Post Checks Each Day

    • Sort & Organize Mail

    • Preparing & Sending Correspondence

    • Assisting With Preparing Marketing Materials

    • Assisting With Recruitment

    • Assisting With Facility Management

  • 23

    Social Media Content With Canva Tutorials

    • Sign Up For Canva

    • What Can We Do With Canva

    • Top Navigation Bar

    • Left Navigation Bar

    • Access Thousands Of Templates For Free

    • Access Templates That Have Been Shared With You

    • Custom Clinic Templates With Educational Content ( 200 Templates )

    • Promotional Posts For Dental Offices ( 50 Templates )

    • Educational & Promotional Templates ( 100 Templates )

    • Dental Premium Icons & Elements ( 101 Elements )

    • Dental Quotes & Wisdom ( 50 Templates )

    • Dental Questions For Online Engagement ( 50 Templates )

    • Dental Instagram Stories ( 100 Templates )

    • Interesting Dental Quotes ( 55 Templates )

    • Facebook & Instagram Stories Templates ( 200 Templates )

Highlights Of This Course

One Platform To Help You Train Every Member Of Your Dental Practice. A System To Support Your Practice Everyday & In The Times Of Employee Turnover

  • Train Dental Assistants

    Save enormous amount of time , energy and money on training and re-training staff. Use the downtime of your practice to make your staff efficient.

  • Train Administrative Staff

    Use this opportunity to train potential staff members who would be working as a dental receptionist or administrator. Use this platform to cross train staff in various departments of your practice.

  • Train Practice Managers & Co-ordinators

    Train the people responsible for overseeing the business side of a dental practice to ensure that the business runs smoothly. Includes tips on recruiting, supervising administrative personnel and managing records database.

What You Are About To Discover!

Reduce stress in your dental practice and stop losing patients. We will help you create effective systems that train your dental team continuously and consistently. Get Free Marketing Videos For Your Practice ( 2 Per Year )

  • One Year Instructor Support & Access Included In The Price For All Your Staff Queries. No Auto-Renewal. Re-subscribe only if you like it.

  • Administrative & Reception Training. It Includes The Basic Concepts Of Insurance & Front-End Activities That Makes The Practice Run Smoothly

  • Manager & Co-Ordinator Refresher Training. Includes Lessons On Systems & Strategies To Make Your Practice Productive

  • Clinical Refresher Training ( Tray Set Ups & Instruments Library ) & Equipment Maintenance For Chairside Dental Assistants.

  • Infection Control Training: Safeguard Your Patients, Prevent Fines & Closures

  • Numerous Downloadable Items To Engage Paediatric Patients

  • Consent Forms For All The Dental Procedures

  • Tips & Techniques For Saving On Dental Marketing.

  • Letter Templates For Patients, Staff & Insurance Companies

  • Help Employees Train At Their Own Time Before They Start The Job. Free Certification Preparation Courses For Your Staff ( Dental Assistants & Hygienists )

Choose Any Two Marketing Videos With Your Purchase. Details Inside.

Practice Promotion


Dental Team Introductions


Whiteboard Animation


Dental Logo Animation


Dental Education Video


Free Certification Preparation Courses For Your Staff

For Dental Hygienists & Dental Assistants. Retain Your Valuable Staff By Giving The Gift Of Learning

For Dental Assistants & Hygienists Writing Their NDAEB, DANB, NDHCB, NBDHE Examinations.
Dental Office Training