& What This Course Includes?
The situational judgement component in NDECC exam assesses judgement required for solving problems in dental office related situations. Our course includes content that will prepare you for the following:
Patient-Centered Care
Examples: Assess caries risk, Manage patients’ needs, Gather data, Develop a problem list, Establish diagnoses, Sequence treatment, Plan treatment, Maintain records
Professionalism
Examples: Respond to ethical dilemmas, Manage referrals, Use social media appropriately
Communication and Collaboration
Examples: Maintain privacy, Maintain records, Write a referral, Write a lab prescription, Discuss treatment, Document informed consent, Demonstrate cultural competence, Interact with staff , Give post-op instructions
Practice and Information Management
Examples: Manage patient records, Follow protocols, Make evidence-based decisions
Health Promotion
Examples: Demonstrate an understanding for social determinants of health, Promote access to care for all individuals, Promote measures to prevent oral disease/injury, Advocate for patients
Disclaimer
Root Canal Explanation to an Anxious Patient
FREE PREVIEWTooth Extraction in a Patient on Blood Thinners
Managing a Complaint About Pain After a Filling
Explaining Full Mouth Extractions
Getting Consent for Removing Wisdom Teeth
Pediatric Consent – Extracting a Decayed Tooth
Patient Refusing Recommended Treatment
Explaining Crown Preparation to a Patient
Explaining the Need for Full Dentures to an Elderly Patient
Explaining Fluoride Treatment to a Concerned Parent
Describing an Implant Procedure to a Smoker
Consent for a Panoramic Radiograph in a Pregnant Patient
Explaining the Risks and Benefits of Local Anaesthesia
Talking Through a Bitewing X-Ray with a Nervous Child
FREE PREVIEWCalming an Anxious Adult Before Scaling
Managing a Dental-Phobic Child with a Cavity
Patient with Past Traumatic Dental Experience
Telling a Patient They Have Oral Cancer Suspicion
Nervous Patient Requiring Multiple Extractions
Anxiety in a Special Needs Patient
Diagnosing Advanced Periodontal Disease
Discussing Failed Root Canal and Need for Extraction
Explaining Irreversible Pulpitis in a Child’s Tooth
Informing a Patient About Poor Prognosis of an Implant
Managing a Patient with Diabetes
Discussing Smoking Cessation
Treating a Patient with Heart Conditions
Communicating with a Pregnant Patient
Dealing with a Patient on Bisphosphonates
Talking About Alcohol Use and Oral Health
Asthmatic Patient Needing Inhaler Before Treatment
Patient with Epilepsy and Managing Appointments
Explaining Implications of Poor Oral Hygiene
Discussing Oral Piercings and Infection Risks
Refusing Non-Essential Antibiotics
Responding to Inappropriate Patient Request (False Documentation)
Handling a Child Patient Whose Parent Refuses Fluoride
Dealing with Language Barriers in Gaining Consent
Patient Wants Unnecessary Whitening Against Advice
A Patient Threatens to Leave Negative Reviews
Responding to a Request to Falsify Date of Treatment
Treating Minors Without Proper Guardian Consent
Disclosing Medical Errors Honestly
A Patient is Filming You Without Permission
Diagnosing Periapical Pathology from Radiograph
Interpreting Bitewing Caries and Planning Treatment
Identifying Impacted Third Molars on an OPG
Diagnosing Acute Necrotizing Ulcerative Gingivitis (ANUG)
Recognizing Oral Lichen Planus
Assessing an Oral Ulcer with Medical History
Identifying Signs of Bruxism on a Cast
Evaluating a Periodontal Chart
Diagnosing Early Childhood Caries
Interpreting Trauma Cases (Avulsion / Luxation)
Managing Avulsed Tooth in a Child
Acute Facial Swelling from Dental Abscess
Managing an Allergic Reaction in the Clinic
Syncope in the Dental Chair
Post-Operative Bleeding After Extraction
Full Mouth Rehabilitation in a Partially Edentulous Patient
Planning Treatment for Rampant Caries
Managing Broken Filling with Deep Caries
Planning Crown for an RCT-Treated Molar
Managing Generalized Moderate Periodontitis
Managing Irreversible Pulpitis in a Pregnant Patient
Options for Missing Lateral Incisor in Adult
Managing Fractured Front Tooth in Adolescent
Treatment Plan for a Xerostomia Patient
Restorative Options for Heavily Restored Tooth
Dealing with Blood Spill in Operatory
Cross-Infection Risk with Poorly Sterilized Instruments
Hand Hygiene Protocol
Correct PPE for Aerosol-Generating Procedures (AGPs)
Responding to a Needlestick Injury
Confronting a Colleague Not Following Hygiene Protocols
Team Conflict Between Assistant and Dentist
Dealing with Disrespectful Receptionist
A Peer Reports You for a Minor Clinical Error—How to Respond
Managing an Overbooked Clinic Calmly
Handling Patient Complaints About Waiting Times
A Colleague Smells of Alcohol at Work
Staff Breaching Patient Confidentiality
Dental Assistant Refusing to Follow Instructions
Discussing Referral to Specialist with a Hesitant Patient
Referring to Oral Surgeon for Impacted Teeth
Liaising with GP Regarding Patient on Anticoagulants
Communicating with Pharmacist About Patient’s Medications
Writing a Referral for Oral Pathology
Coordinating Care with a Dental Hygienist
Discussing Child Abuse Suspicion with Pediatrician
Working with Anesthetist for GA Dental Procedures
Speaking to Speech Therapist About Tongue Tie
Handing Over to Orthodontist
Co-Managing Diabetic Patient with Endocrinologist
Communicating with Indigenous Patient Respectfully
Patient with Different Cultural Beliefs About Dental Care
Managing Dietary Habits Impacting Oral Health (e.g. Betel Nut Use)
Treating Non-English Speaking Refugee Patient
Gender-Sensitive Treatment for a Muslim Female
Explaining Informed Consent to a New Patient
Managing a Medical Emergency Without Full Notes
Addressing Social Media Breach of Confidentiality
Explaining Why You Can’t Prescribe Opioids
When a Patient Asks for Your Personal Opinion on Another Dentist
Dental Situational Judgement Review - 100 Mock Questions & Scenarios (The Book Is Also Available On Amazon )
How To Remain Comfortable, Confident & Anxiety Free In Any Simulation
Simulation Demo: Oral Hygeine Instructions
Simulation Demo: Taking Medical History
Simulation Demo: Obtaining Consent
FREE PREVIEWHow To Discuss Fees With Your Patient ( In Exam Simulation )
How To Write Lab Prescription For FPD/Crown/Bridge
How To Organize & Communicate Verbal Responses In Patient Centred Care ( Using Case History & Radiograph )
Creating Verbal Response With Confidence ( Sample Audio Included )
How To Participate In Any Dental Simulation
How To Write Prescription For Removable Partial Denture: With Design Principles
How To Design Removable Partial Denture: Includes 8 Sample Designs
How To Draw A Clean & Clear RPD Design ( Includes Grading Info.)
Appraisal Situations
RPD Design Workbook
3 Techniques For A Fearless & Genuine Eye Contact
Mock Exam 1- Situational Judgement
Mock Exam 2- Situational Judgement
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Dental Situational Judgement Review - 100 Mock Questions & Scenarios
Struggling with how to communicate effectively in high-pressure exam settings? Our Role-Play Section is designed to turn uncertainty into confidence.
In this training, you’ll:
✅ Practice realistic role-plays that mirror the actual NDECC exam format.
✅ Get access to model answers and scripts crafted by experts to sharpen your responses.
✅ Learn step-by-step communication strategies to tackle challenging scenarios—whether it’s breaking bad news, handling complaints, or navigating consent.
✅ Build fluency and confidence in professional language, ethics, and patient-centered care.
✅ Receive targeted feedback to fine-tune your approach and avoid common pitfalls.
This isn’t just theory—it’s active preparation that puts you in the hot seat, so you’re fully equipped to handle anything the exam throws your way.
👉 Ready to level up your NDECC prep? Enroll now and transform your situational judgement skills into a strength!
Prepare For Every Possible Situation
Get Your Responses Evaluated With A Personal Report & Recommendations
To Prepare For Situational Judgement Section Of NDECC Exam
Whether you’re fresh out of school or 10 years into practice abroad—this course helps you prepare for real-world clinical decisions in Canada, not just textbook ones.
A Situational Judgement Day in the NDECC could involve some of the example scenarios:
🤯 A staff member was rude to a patient—what would you do?
😬 A nurse questions your treatment plan—in front of everyone.
😳 You’re running late, a patient is panicking, and your assistant is missing.
💡 Situational judgement isn’t about trick answers. It’s about trust.
Trusting yourself to stay calm, ethical, and effective—even when things feel chaotic.
Here’s what could help you go from frustrated to confident:
🧠 Practice with realistic SJ scenarios pulled from actual NDECC patterns
🤝 Learn Canadian workplace culture, patient expectations, and team dynamics
💬 Get instructor-led debriefs on why each response works (and why others could fail you)
🎭 Roleplay tricky team and patient interactions to build emotional intelligence
😅 And yes—finally understand how “respectful disagreement” isn’t an oxymoron
